Privacy Policy

Last updated: March 1, 2026

At Heken Travelscape, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in our services, participate in activities on the website, or contact us. This includes your name, email address, phone number, travel preferences, passport details (when required for bookings), and any other information you choose to provide through our inquiry forms or booking process.

2. How We Use Your Information

We use the information we collect to facilitate and process your travel bookings, communicate with you about your trips and our services, send you promotional materials and newsletters (with your consent), improve our website and service offerings, respond to your inquiries and provide customer support, and comply with applicable legal requirements.

3. Information Sharing

We may share your information with trusted third-party service providers who assist us in operating our business, such as hotels, airlines, transport providers, and tour operators necessary to fulfill your travel arrangements. We do not sell your personal information to third parties. We may also disclose your information when required by law or to protect our rights.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us. To exercise any of these rights, please contact us using the details provided on our contact page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our contact page or email us directly. We will respond to your inquiry as soon as possible.